Privacy Policy – Naimo App
Naimo respects your privacy and is committed to protecting the personal information of all users. Naimo is a multi-store delivery application that connects users with grocery stores, medical shops, bakeries, hotels, and other local vendors to provide fast and convenient deliveries.
When you use the Naimo app, we collect basic information such as your name, mobile number, email address, and delivery address to process orders and ensure smooth delivery. We may also collect order details, transaction information, and limited device-related data to improve app performance and user experience. Location access is used only during active orders to help delivery partners reach your address accurately.
Your information is used strictly for order processing, delivery coordination, customer support, payment processing, and service improvement. For medical or pharmacy orders, any prescription or related information shared by you is handled with strict confidentiality and is used only to fulfill the order through the selected medical store.
Naimo does not sell, rent, or trade your personal data to third parties. Your information may be shared only with store partners, delivery partners, and trusted payment gateways for order fulfillment and secure transactions. In certain cases, information may be disclosed if required by law or legal authorities.
We take appropriate security measures to safeguard your data and protect it from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of electronic transmission or storage is completely secure.
By using the Naimo app, you agree to the collection and use of information in accordance with this Privacy Policy. Naimo may update this policy from time to time, and any changes will be reflected on this page.
Account Deletion:
Users can request deletion of their account by submitting the account deletion form available in the app settings.
Upon verification, the account and associated data will be permanently deleted within 7 working days.